Privacy Policy

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and trends to improve user experience
• Detect, prevent, and address technical issues and security vulnerabilities
• Develop new features and AI-powered insights
• Send marketing communications (with your consent, where required)

We do not sell your personal information. We may share your information in the following circumstances:

• With your team: Information you create is shared with other users in your organization according to your permission settings
• Service providers: Third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share specific information

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

To exercise these rights, please contact us at

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@oncanary.com
• General Inquiries: Contact Form

We use technical controls designed to protect your information:

• Encrypted connections for production traffic
• Authentication, authorization, and tenant-scoped access controls
• Input validation and rate limiting on protected interfaces
• Security logging, error monitoring, and audit trails
• Restricted access to production systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as needed to provide the Services, meet documented operational needs, and comply with applicable legal requirements. Retention and deletion periods vary by data category and account status. Contact us for the terms that apply to your deployment.

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for the platform to function
• Analytics cookies: Help us understand how you use our services
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.