Terms of Service

To use our Services, you must:

• Be at least 18 years old and capable of entering into a binding contract
• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access to your account

You are responsible for all activities that occur under your account. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Our Services are offered on a subscription basis. By subscribing, you agree to pay all fees associated with your chosen plan. Subscription fees are billed in advance on a recurring basis (monthly or annually).

• All fees are exclusive of taxes, which you are responsible for paying
• Payment is due immediately upon subscription or renewal
• You authorize us to charge your payment method on file for all fees
• Failed payments may result in suspension or termination of your account

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial months or unused portions of your subscription, except as required by law.

We may change our pricing at any time. Price changes will not affect your current subscription period but will apply to subsequent renewals. We will provide at least 30 days' notice before any price increase takes effect.

You retain all ownership rights to the data, content, and information you submit to the Services ("Your Content"). You grant us a limited license to use, store, and process Your Content solely to provide and improve our Services.

You represent and warrant that:

• You own or have the necessary rights to Your Content
• Your Content does not violate any laws or third-party rights
• Your Content does not contain viruses, malware, or harmful code

You are responsible for maintaining backup copies of Your Content appropriate to your operational and regulatory needs. Any backup, recovery, retention, or service-level commitments must be stated in your applicable written agreement with Canary.

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to the Services. We may perform scheduled maintenance with advance notice and emergency maintenance as needed.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We will provide reasonable notice for material changes that negatively affect your use of the Services.

Support availability and response times vary by subscription plan. We provide support via email, in-app messaging, and other channels as specified in your plan.

These Terms begin when you first access the Services and continue until terminated by either party.

You may terminate these Terms at any time by canceling your subscription and ceasing all use of the Services.

We may suspend or terminate your access to the Services:

• If you violate these Terms
• If your payment fails or your account becomes delinquent
• If we discontinue the Services (with reasonable notice)
• If required by law

Upon termination, your right to access and use the Services immediately ceases. We will provide you with a reasonable opportunity to export Your Content. We may delete Your Content after termination, subject to our data retention policies and legal obligations.

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at . We will attempt to resolve the dispute through good-faith negotiations.

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules. The arbitration will be conducted in California, and judgment on the arbitration award may be entered in any court having jurisdiction.

You agree to resolve disputes with us on an individual basis and waive your right to participate in class actions, class arbitrations, or representative proceedings.

We may modify these Terms at any time. We will provide notice of material changes by email or through the Services. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

These Terms, together with our Privacy Policy and any additional agreements you enter into with us, constitute the entire agreement between you and Canary regarding the Services.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.