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Research

A composable platform for building your own agents

Maintenance work does not look the same in two plants. The agents that support it should not either.

SPShashank Pathak26 June, 20255 min readResearch
Forklift moving wood products through an ABB Woods warehouse

Most industrial software asks a plant to adopt someone else's process. The teams that get the most out of it are the ones who bend it until it matches how they already work.

A composable agent platform moves that flexibility into the product. Reliability engineers assemble the agent they need from the same parts our own agents are built from — the data it can read, the actions it may take, the approvals it has to clear — in a drag and drop interface rather than a services engagement.

The constraint that makes it safe is the one already in place: an agent a team builds inherits the same permission model, the same audit trail and the same human checkpoints as everything else in Canary.

This piece is a placeholder while the full write-up is drafted. It sketches where the work is heading and what we think it changes for maintenance teams.

The Solution

After a six-week evaluation, ABB Woods selected Canary for its ease of deployment, intuitive mobile experience, and built-in predictive maintenance capabilities. The rollout began at their flagship plywood mill in Georgia and expanded to all seven facilities within five months.

Work order progress
Logged186
Verified142
Completed120
Total work orders
Completed
Avg response time: 4 hours
Diagram showing an authenticated Canary data pipeline from gateway to application
Work OrdersPercentage increase in work orders processed in Q1 2026
12
01
26
02
13
03
22
04
29
05
18
06

The Results

Canary's automated work order routing immediately reduced average response times by 35%, while its AI-driven analytics began flagging early signs of bearing wear on veneer lathes and detecting thermal anomalies in hot press systems - giving crews advance notice to schedule repairs during planned changeovers rather than reacting to breakdowns mid-shift.

The impact has extended well beyond the maintenance shop floor. With Canary's spare parts tracking, ABB Woods consolidated inventory across sites and reduced carrying costs by 22%. Digital inspection checklists replaced paper forms for kiln and press maintenance, cutting audit prep time from days to hours. Management now reviews live KPI dashboards covering asset uptime, work order backlog, and preventive maintenance compliance - data that was previously assembled manually at quarter-end.

We used to lose hours tracking down parts across spreadsheets and storerooms. Canary gave us real-time visibility into every part, every location. Stockouts dropped, carrying costs fell, and our technicians finally have what they need when they need it.

David HarmonDavid HarmonDirector of Operations, ABB Woods

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