Skip to main content

Press article

How Canary transformed operations at ABB Woods

Learn how ABB woods did. With thousands of assets to maintain and critical knowledge siloed across technicians, maintenance had become increasingly difficult to scale.

SPShashank Pathak26 June, 20256 min readManufacturing
Forklift moving wood products through an ABB Woods warehouse

ABB Woods operates 7 manufacturing facilities across North America, where an hour of unplanned downtime can cost $10,000–$100,000.

After a six-week evaluation, ABB Woods selected Canary for its ease of deployment, intuitive mobile experience, and built-in predictive maintenance capabilities. The rollout began at their flagship plywood mill in Georgia and expanded to all seven facilities within five months.

With thousands of assets to maintain and critical knowledge siloed across technicians, maintenance had become increasingly difficult to scale.

The Solution

After a six-week evaluation, ABB Woods selected Canary for its ease of deployment, intuitive mobile experience, and built-in predictive maintenance capabilities. The rollout began at their flagship plywood mill in Georgia and expanded to all seven facilities within five months.

Work order progress
Logged186
Verified142
Completed120
Total work orders
Completed
Avg response time: 4 hours
Diagram showing an authenticated Canary data pipeline from gateway to application
Work OrdersPercentage increase in work orders processed in Q1 2026
12
01
26
02
13
03
22
04
29
05
18
06

The Results

Canary's automated work order routing immediately reduced average response times by 35%, while its AI-driven analytics began flagging early signs of bearing wear on veneer lathes and detecting thermal anomalies in hot press systems - giving crews advance notice to schedule repairs during planned changeovers rather than reacting to breakdowns mid-shift.

The impact has extended well beyond the maintenance shop floor. With Canary's spare parts tracking, ABB Woods consolidated inventory across sites and reduced carrying costs by 22%. Digital inspection checklists replaced paper forms for kiln and press maintenance, cutting audit prep time from days to hours. Management now reviews live KPI dashboards covering asset uptime, work order backlog, and preventive maintenance compliance - data that was previously assembled manually at quarter-end.

We used to lose hours tracking down parts across spreadsheets and storerooms. Canary gave us real-time visibility into every part, every location. Stockouts dropped, carrying costs fell, and our technicians finally have what they need when they need it.

David HarmonDavid HarmonDirector of Operations, ABB Woods

Enterprise ready

Reduce Downtime. Increase Throughput.Scale with Canary

Get started