Keep every store running at peak performance

[Industries // Facilities Management]

Built for multi-site retail operations, helping facilities teams reduce downtime, maintain compliance, and deliver flawless customer experiences across every location.

The Challenge

Why retail maintenance is uniquely complex.

Scattered work orders across locations.

Store managers submit requests through inconsistent channels, causing delayed responses and lost visibility into maintenance backlogs.

Vendor coordination is an operational hassle.

Managing regional vendors, response times, invoices, and service quality creates costly administrative work across every location.

No standardized maintenance workflows.

Each store handles requests differently, making service levels, compliance, and maintenance performance difficult to compare.

Core Capabilities

Building smarter operations for modern retail.

Building systems in one register

HVAC, electrical, fire safety, and elevators structured by site and criticality, so the most important systems get seen first.

Automated preventive maintenance

Recurring plans and standard task templates for each system type, scheduled across every building in the portfolio.

AI-triaged tenant requests

Occupants report an issue by QR or photo. AI translates it, fills in the asset and details, and routes it to the right team.

Vendor and contractor coordination

Bring external service providers into the same system. Assign work, track SLAs, and see what's overdue without chasing email.

Everything retail facilities teams need, in one platform.

Vendor Management

Onboard, rate, and coordinate vendors across all locations with full spend visibility.

POS & BMS Integration

Connect point-of-sale, BMS, IoT sensors, and ERPs via Canary's open APIs.

Health & Safety Compliance

Stay audit-ready with automated compliance workflows for OSHA, fire safety, and local codes.

Preventive Maintenance

Automate PM schedules across every store to extend asset life and prevent costly breakdowns.

Mobile-First for Store Teams

Empower store managers and techs with an intuitive mobile app for instant request submission and updates.

Loss Prevention Support

Integrate alarm and security system monitoring to reduce shrinkage through proactive maintenance.

Audit-Ready Reporting

Generate compliance reports, maintenance histories, and spend analytics on demand.

Parts & Inventory

Track spare parts across stores and warehouses, with automated reordering that keeps technicians supplied.

Dedicated Retail Expertise

Our team includes specialists in retail HVAC, refrigeration, and multi-site facilities management.

Operational Impact

Canary transforms how you maintain stores.

47%

Reduction in Mean Time To Repair (MTTR).

AI-guided diagnostics and instant access to asset history help techs resolve issues faster across all stores.

100%

Asset visibility across every store, every region, every vendor.

“Canary gave us visibility we never had before. We went from constantly firefighting to actually preventing issues across 200+ stores.”

John DoeVP of Facilities, NRC

Blogs and Articles

Featured insights for retail maintenance teams

View all

RetailPress Article

How a 200-store chain cut emergency repairs by 40% with Canary.

A national retailer used Canary's preventive maintenance automation to shift from reactive to proactive — reducing emergency callouts and saving $1.2M annually.

Grocery chain achieves 99.5% refrigeration uptime with Canary

By connecting IoT sensors to Canary's platform, this grocer eliminated spoilage events and maintained full cold-chain compliance.

RetailPress Article

Big-box retailer standardizes maintenance across 500 locations

Canary's multi-site CMMS helped this retailer unify workflows, enforce SLAs, and reduce vendor costs by 22% in the first year.

RetailNews

Enterprise ready

Reduce Downtime. Increase Throughput.Scale with Canary

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